Job Description
Resource Intermediaries Limited (RIL) is a company registered in Nigeria to engage in outsourcing services. We focus on three key areas; Human Resource Management, People Placement and Learning & Development
We are recruiting to fill the position below:
Job Title: Customer Service / Front Desk Officer
Locations: Bonny and Igwuruta, Rivers
Employment Type: Full-time
Responsibilities
Address customer inquiries and complaints.
Provide product/service information.
Resolve issues and escalate complex cases.
Maintain records of customer interactions.
Collect feedback to improve services.
Welcome and assist visitors.
Answer and direct phone calls.
Manage appointments and correspondence.
Maintain visitor logs and office organization.
Ensure a tidy and professional front desk area.
Requirements
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BSc / HND
4 years with proven previous work of experience.
Skills:
Strong Communication, Proficiency with office tolls and software, Organizational Skills, and Interpersonal Skills.
Salary
N150,000 – N200,000 / month.
Application Closing Date
28th November, 2024.
How to Apply
Interested and qualified candidates should send their CV to: oorji@resourceintermediaries.org using the position and location as the subject of the email.
