Job Description
Job Title: Customer Care Representative
Location: Bodija, Ibadan, Oyo
Employment Type: Full-time
Responsibilities
Handle and resolve customers’ complaint
Attend to customers’ enquiries
Build good rapport and maintain relationship with clients
Increase company’s sales target through customer retention
Increase business conversion rate by 70%
Handle numerous orders and process them on time.
Requirements
Good communication and interpersonal skills
Self-confidence
Flexible and willing to learn
Smart and presentable
Social media savvy
Strong negotiation/convincing skill
Attention to details
Ability to work under pressure and multitask
Product knowledge
Problem-solving and empathetic skills.
Application Closing Date
11th December, 2024.
How to Apply
Interested and qualified candidates should send their CVs to: asunday@resourceintermediaries.org using the Job Title as the subject of the mail.
Note: Proximity to location is a priority.
