HIRING: Customer Service Representative

October 17, 2024

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Job Description

VITRA (C-ceramica Operations Limited) – Setting the standard of Bathrooms. C-Ceramica specialises in providing advanced bathroom solutions for our clients with exceptional standards. C-Ceramica has on display a phenomenal selection of sanitary ware, toilets, shower fittings, bathroom fittings, floor tiles, wall tiles, security doors, internal doors, kitchen appliances, and more.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Kado Estate, Abuja (FCT)
Employment Type: Full Time

Job Description

We are seeking a dynamic and results-driven Customer Service / SalesOfficer to join our team.
The Sales Officer will be responsible for identifying new business opportunities, building and maintaining client relationships, and achieving sales targets.
This role requires a proactive approach to sales, strong negotiation skills, and the ability to thrive in a fast-paced environment.

Responsibilities
Identify and pursue new business opportunities through prospecting, cold calling, field marketing and networking.
Build and maintain relationships with clients to understand their needs and preferences.
Present and demonstrate products or services to prospective clients.
Negotiate contracts and pricing terms to close sales deals.
Collaborate with internal teams to ensure timely delivery of products or services.
Track sales activity and maintain accurate records using Microsoft NAV software.
Stay abreast of industry trends and competitors’ activities.
Attend trade shows, conferences, and networking events to generate leads and promote brand awareness.
Provide regular updates and reports to management on sales performance and market trends.
Qualifications and Requirements

Bachelor’s Degree in Business Administration, Marketing, or a related field.
Must be Female between ages 25-35.
Must reside within the FCT and its environs and not outskirts.
2+ years of experience in sales roles.
Proven track record of achieving sales targets.
Excellent communication and negotiation skills.
Strong customer service orientation.
Ability to work independently and as part of a team.
Proficiency in CRM software and Microsoft Office Suite.
Skills Required:

Strong negotiation and persuasion skills
Excellent communication and interpersonal abilities
Proven track record of achieving sales targets
Ability to work independently and as part of a team
Proficiency in CRM software and Microsoft Office Suite
Customer service orientation and relationship-building skills.

Salary & Benefits

N90,000 – N120,000 monthly.
Attractive Salary Package and Commission.

Application Closing Date
30th October, 2024.

How to Apply
Interested and qualified candidates should send their Cover letter and Curriculum Vitae in PDF format to: abuja.frontdesk@c-ceramica.com using the Job Title as the subject of the mail.