HIRING: Experienced Center Agent

December 6, 2024

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Job Description

God is Good Logistics (GIGL) is a member of The GIG Group and prides itself as Nigeria’s leading logistics company. Incorporated in 2012 and headquartered in Lagos, Nigeria, GIG Logistics leverages on technology to gain competitive advantage.

We are recruiting to fill the position below:

Job Title: Experienced Center Agent

Locations: Garki, Abuja; Opebi – Ikeja, Lekki, Agungi – Ajah, Victoria Island – Lagos & Akure, Ondo
Employment Type: Full-time

Role Description

The Experience Center Agent role is a customer facing role targeted at smart, personable, technology inclined and customer-obsessed individuals.
Responsibilities

Provide guidance to walk-in customers on product and service offerings
Educate customers and potential customers with information on SLA and delivery timelines.
Ensures strict adherence to GIGL’s Standard Operating Procedure in the sending, safe-keeping, receiving, and releasing of parcels.
Serve guests by providing product/ service information related to delivery life cycle, rates and payment.
Promote and cross-sell company’s products.

Job Requirements

Good communication and computer literacy skills
Certificate of completion of NYSC
Previous customer service experience is an added advantage
Detail-oriented and strong inter-personal skills.

Salary
₦100,000 – ₦200,000 monthly.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

https://docs.google.com/forms/d/e/1FAIpQLScQiVIII-PgweXVnemFUuGMfTH_Cqj3SZ9NVdWQg7LHmK-tIA/viewform