Job Description
Hiring: Front Desk Officer
Location: Port Harcourt
Salary: ₦150,000 monthly
About the Role
We are recruiting on behalf of our client, a newly established hospital in Port Harcourt dedicated to providing exceptional patient-centered healthcare services. They are seeking a smart, professional, and compassionate Front Desk Officer who will be the first point of contact, ensuring every patient feels comfortable and valued from the moment they step into the facility.
Key Responsibilities:
Warmly greet patients, visitors, and staff in a professional and friendly manner
Provide information, answer inquiries, and direct patients to appropriate departments
Handle patient appointments and scheduling with accuracy and efficiency
Maintain the reception area, creating a welcoming environment for all visitors
Manage phone calls, messages, and correspondence with attention to detail and promptness
Collaborate with healthcare staff to ensure smooth patient experiences
Requirements:
Proven experience in a front desk or customer-facing role, ideally in healthcare or hospitality
Excellent interpersonal skills with a friendly, professional, and empathetic demeanor
Strong communication skills, both verbal and written
Ability to remain calm and patient-focused, especially in high-stress situations
Attention to detail and proficiency in scheduling software and basic computer applications
Ability to multitask efficiently in a dynamic environment
Interested and qualified candidates should send their CVs to samueltemmanuela@gmail.com with the subject line “Front Desk Officer
