Job Description
Job Title: IT Site Operations Manager
Location: Lagos
Sector: FMCG
Job Type: Full-time
Job Brief
Seven-Up Bottling Company is currently recruiting for an IT Site Operations Manager.
Responsibilities:
•IT Operations Management (ITOP):
-Oversee the daily operations of IT services and infrastructure at the site, ensuring high availability, performance, and reliability of IT systems.
-Implement best practices for IT operations, adhering to ITIL or similar frameworks for effective service management.
•Service Level Management (SLMO):
-Monitor and report on the performance of IT services against agreed service levels and performance metrics.
-Work with IT service providers and internal teams to ensure that IT services meet or exceed agreed-upon standards.
•Incident and Problem Management (USUP, PBMG):
-Ensure rapid response and resolution of IT incidents, minimizing impact on business operations.
-Lead the identification and resolution of underlying problems to prevent recurrence of incidents.
Requirements:
●Bachelor’s Degree in Computer Science, Information Technology, Systems Engineering or a related field. A Master’s degree in a relevant field is advantageous. with a proven track record in managing IT services and infrastructure.
●Proven experience in FMCG business.
●Professional Certifications in IT service management, such as ITIL Foundation or higher, indicating a strong understanding of IT operations best practices.
●Certifications in Project Management (e.g., PMP, PRINCE2) can be beneficial, showcasing skills in managing IT projects.
●Technical Certifications relevant to the organization’s IT infrastructure (e.g., Microsoft, Cisco, VMware) demonstrate hands-on skills and knowledge in specific technologies.
Methods of Application:
Interested and qualified candidates should send their CV’s to the link below;
https://forms.gle/3spCmzzqcmctrFJ58
Note: Only qualified candidates will be contacted.
