Job Description
Job title: Patient Care Supervisor
Industry: Health Care
Location: Port Harcourt
Position Summary: The Patient Care Supervisor will oversee the Front Desk Team to ensure efficient and professional patient care services. This role is essential in maintaining high standards of patient interaction, ensuring smooth front desk operations, and collaborating with departments to enhance the patient experience. The supervisor will also stay updated on trends in patient care to improve services continuously.
Key Responsibilities:
* Supervise and support the front desk team to ensure smooth daily operations.
* Ensure accurate records and timely data sharing with stakeholders.
* Handle escalated patient concerns professionally.
* Oversee data entry and ensure timely updates of patient records.
* Monitor team assignments to maintain service levels.
Qualifications:
* Bachelor’s degree in sciences, with a focus on Healthcare Administration or Health Information Management preferred.
* Proficiency in Electronic Medical Records (EMR) and strong data management skills.
* 2-5 years of experience in a standardized healthcare setting, with expertise in patient care, appointment scheduling, and hospital data management.
Required Skills:
* Strong leadership and team management abilities.
* Excellent communication and problem-solving skills.
* Analytical mindset with experience in data reporting.
How to Apply: Interested and qualified candidates should submit their CVs to jobs@kennediaconsulting.net no later than 16th October with the subject line “Patient Care Supervisor Application.”
