Job Description
Vacancy: POS Officer
Locations: Lagos
Salary: 140k
Responsibilities
* Escalating merchant’s complaints such as chargebacks/failed/delayed settlement to the appropriate team.
* Sourcing and onboarding of new merchant.
* Visitation of merchants and repairs of terminal to provide firsthand support and resolve POS issues.
* Creating marketing strategies to achieve giving sales targets.
* Training of merchants and their sales reps on how to use the terminal effectively.
* Retrieving terminals from inactive merchants
* Remapping retrieved terminals to new merchants or those with faulty terminals.
* Making requests for terminal replacements in cases of damage
Requirements
Skilled in data analysis using excel
Ability to work under pressure
Willing to learn fast
Good communication skills.
Minimum of 1-2 years’ work experience.
Please send CVs to recruitment@tranter-it.com
